Our Customer Care Service Reps

Susie McCullough – Customer Service Representative


Susie McCullough

  • @ Montebello Packaging since 2011
  • 17 years experience in customer service
  • Friendly demeanor that puts customers at ease
  • Likes the atmosphere of teamwork and how everyone cares about each other, ensuring continued growth of the company
  • Sensitive to client’s needs resulting in a positive process
  • Natural talent for multi-tasking is constantly reflected in her work
  • Caring and optimistic with a commitment to customer satisfaction
  • Enjoys spending time with her family and friends

Kenya Reyes – Customer Service Representative


Kenya Reyes

  • @ Montebello Packaging since 2005
  • Worked initially as a receptionist before joining the customer service team
  • Efficient, organized and proactive which is reflected in her work.
  • Independent and outgoing personality that conveys trust and quality service to her customers
  • Grateful for the opportunity to grow and be part of a great family at Montebello Packaging
  • Enjoys cooking, shopping and watching movies

Krystal Allard – Customer Service Representative


Krystal Allard

  • @ Montebello Packaging since 2006
  • Confident and caring towards customers, effectively identifying their needs
  • Thorough knowledge of the business with unceasing commitment to customer service
  • Likes working with people and is a dedicated member of the team
  • Patient and kind which creates a comfortable atmosphere for customers
  • Enjoys hanging out with her family

Frank Merovitz – Customer Service Representative


Frank Merovitz

  • @ Montebello Packaging in 2014
  • 30 years experience in Customer Service/Sales and Public Relations in North American and International Markets
  • Proud to be part of our C.S.R. Team
  • His vast experience combined with his sense of humour are invaluable assets in troubleshooting adverse situations
  • Inspired and impressed by Montebello Packaging’s achievements and longevity
  • Special interests are in boating and international travel
  • Enjoys spending time with his family and friends

Wayne Campbell – Customer Service Representative


Wayne Campbell

  • @ Montebello Packaging since 2008
  • 30+ years experience in the packaging industry.
  • Embodies integrity, energy, hard work and a customer service focus in every detail of his position.
  • Believes that “ the most wasted of all days is the one without… laughter”.
  • Enjoys family vacations and trips to New England.
  • Personal interests include : playing and coaching hockey and training at the gym.